Cognizant Just Killed the Billable Hour. 45% of New Deals Are Outcome-Based.

The Agent Economy Arrives 45% of Cognizant's New BPO Contracts Are Now Outcome-Based. The Billable Hour Is Dying. Cognizant just crossed a threshold that every services business needs to watch: nearly half of its new business process outsourcing…

Continue ReadingCognizant Just Killed the Billable Hour. 45% of New Deals Are Outcome-Based.