Learn how to implement AI agents for customer service with this complete guide covering ROI expectations, hybrid human-AI models, implementation roadmaps, and industry-specific considerations.

Multi-agent systems use multiple specialized AI agents working together, each handling specific tasks through an orchestration layer. Learn when your business needs multiple agents versus a single agent, the three main architecture patterns, and how to implement multi-agent AI effectively.

AI agents are autonomous software systems that perceive, decide, and act to achieve goals. This comprehensive guide explores what AI agents are, how they work, the different types available, and how businesses across industries are leveraging them for competitive advantage.